Privacy Policy
Last Updated: 29th of March 2025
Active Horse Agistment Plus is committed to protecting your privacy and ensuring the security of any personal information provided to us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of personal information:
• Personal Details: Name, email address, phone number, and other contact information.
• Billing and Payment Information: If you purchase services or products, we may collect necessary payment details.
• Website and Usage Data: Information about your use of our website (such as IP addresses, browser type, and pages visited) through cookies and analytics tools.
• Communication Data: Any information provided when you contact us, subscribe to our newsletter, or request a consultation.
2. How We Collect Your Information
We may collect information through:
• Direct Communication: When you fill out forms, subscribe to our newsletter, or contact us directly.
• Website Usage: Through cookies, analytics, and other tracking technologies to improve website performance and user experience.
• Purchase or Consultation Requests: When you engage with us for services such as track consultations, livery services, or product purchases.
3. Why We Collect Your Information
We collect your information for the following purposes:
• To provide and manage our services, including livery services, consultations, and online resources.
• To respond to inquiries and provide customer support.
• To send newsletters, updates, and marketing communications (with your consent).
• To improve our website, services, and user experience.
• To comply with legal obligations or regulatory requirements.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. However, we may disclose information in the following situations:
• To service providers assisting us in delivering our services (e.g., payment processors, email marketing platforms).
• To comply with legal obligations, court orders, or law enforcement requests.
• If required to protect the rights, safety, or property of Active Horse Agistment Plus or others.
5. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
• Data is stored securely using industry-standard encryption and security protocols.
• Access to personal information is restricted to authorized personnel only.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.
8. Your Rights and Choices
Under Australian law, you have the right to:
• Access Your Information: Request access to the personal data we hold about you.
• Correct Your Information: Request corrections to inaccurate or incomplete information.
• Opt-Out of Marketing Communications: Unsubscribe from newsletters or marketing materials at any time.
• Request Deletion: Request that we delete your personal data where applicable.
To exercise these rights, please contact us using the details below.
9. How to Contact Us
If you have any questions about this Privacy Policy, or if you wish to access, correct, or delete your personal information, you can contact us at:
Active Horse Agistment Plus
Email:hello@avtivehorseagistmentplus.com
Phone: 0411 784 104
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.